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Welcome to ESP Leisure

ESP Leisure provides powerful and effective Leisure Management Software Solutions to many of Europe’s leading Organisations and Clubs.

With over 30 years at the forefront of the industry, we have the knowledge and experience to deliver tailor-made systems that are easy to use and represent excellent value for money.

We are the preferred partner for many Local Authority Sports Facilities, Members’ Clubs, Universities, Leisure Trusts, Spas, Hotels and Golf Clubs.

Elite Management System

One Guest, One Account, One Platform

Unify membership, bookings, access, and spend across Golf, Leisure, Spa, Hotel, F&B and Retail in a single, intelligent system.

Everything You Need for Success...

A single customer identity, everywhere

Put every interaction on one profile – visits, bookings, memberships, hotel stays, range balls, food, retail and loyalty.

With a single customer identity powering every touchpoint, you remove data silos, see true customer value, and deliver a joined‑up experience from first click to final bill.

One platform for all departments

Replace disconnected Tee sheets, Classes, Spa diaries, Room Reservations and e-PoS with one configurable platform.

Operations, finance, marketing and front‑of‑house all work from the same live data, cutting integration projects, manual reconciliation and support overhead.

Configured for your sector, not built from scratch

Use the same proven engine across golf clubs, leisure centres, private members’ clubs, spas, hotels, sailing and visitor attractions.

Switch on only the modules and business rules you need, so each venue gets a tailored fit without custom‑build cost or complexity.

Online journeys that convert

Guide guests straight into the right booking flow with deep‑linked promotions, member‑only access and smart availability rules.

From tee times and classes to spa days and events, online self‑service is fast, intuitive and fully aligned with your membership tiers and pricing strategy.

Loyalty and promotions that actually join up

Run tightly controlled campaigns with promo codes, benefits and entitlements all driven by a single account.

Every reward, discount and package is tracked back to one customer profile, so you can see what works, refine offers and grow repeat revenue.

Data you can trust, insight you can act on

Because every transaction lands in one data model, reporting becomes simple, consistent and reliable.

Track performance across sites, departments and customer segments, then use those insights to optimise pricing, capacity, staffing and retention.

Introducing the Elite Management System

Top features from the industry-leading solution.

CRM

Consolidate data to provide a single view of customers including their interests and buying habits.

Membership

Nurture existing customers and reduce the cost of new acquisitions.

Business Intelligence

Analyse customer interactions and spending patterns to drive key decisions.

Retail Point of Sale

Achieve operational excellence and improve working capital through inventory efficiencies.

Bookings

Capitalise revenues by maximising yields from all physical, virtual and human resources.

Food & Beverage

Construct menus with a mix of high margin items with popular best sellers.

EliteLive

Sell more products, facilities and services through multiple channels – onsite, online or call centre.

Loyalty Programmes

Deliver new kinds of value to increase customer loyalty.

Access Control

Reduce congestion at reception points and improve customer experience.

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