As part of our ongoing commitment to improve the level of support we offer to our customers, we have now introduced How Do I videos for our v6 software. These can now be found on our YouTube channel. Just click here for our YouTube channel to see the videos currently available. This also includes videos for the v5 software. We will continue extend our library of these with more videos over time.
Do you want to GROW YOUR BOTTOM LINE? If so read on, if you are REALLY interested ACT NOW, as we only have limited dates now until JUNE! Introduction ESP Leisure are delighted to announce the release of our latest Elite software module "Elite Engage", this is a major step forward in how clubs can communicate with their customers and drive potential revenue streams. We believe this a real MUST HAVE for every site serious about growing the bottom line. What is Elite Engage? Elite Engage is the Elite module…
If not, here's why you should! ESP's surgeries started in 2011 and have continued with great success throughout the years. The aim of our surgeries is to provide you, our valued customer, with ongoing system knowledge to assist in the running of your club. Whether large or small, public or private, new to ESP or a veteran, the surgery series will cover a number of solution topics to support and maximise Elite in your club! ESP's aim is to provide our customers with free webinar training sessions to assist on…
GDPR, The General Data Protection Regulation is the legal framework for the protection of personal data. This officially comes into effect on 25th May 2018. This replaces the existing Data Protection Act 1998. This includes the previous guidelines set out which were part of the Data Protection Act, but goes much further looking at raising the level of security, control and validation in place for handling data. As more and more activities take place online using personal data, the regulation looks at how this data is managed throughout its life…
Wishing you all a very Merry Christmas and prosperous New Year On behalf of everybody at ESP Leisure we would like to take this opportunity to thank you for your continued custom in 2017. Detailed below for your information are our office and support opening hours over the Festive Period. Friday 22nd December - 9.00am - 5.30pm Monday 25th December CLOSED Tuesday 26th December CLOSED Wednesday 27th December - 9.00am - 5.30pm Thursday 28th December - 9.00am - 5.30pm Friday 29th December - 9.00am - 5.30pm Monday 1st January CLOSED…
Gaudet Luce Golf and Leisure Complex - A quick Q & A Introducing Gaudet Luce Golf and Leisure Complex. Voted Worcestershire's Number 1 golf club by Golfshake, Gaudet Luce offers golf for all levels, from growing formats like Footgolf right through to 36 hole courses, driving range and putting green. They also have an award-winning chef and offer great relaxing facilities for casual members through to weddings and functions. "ESP has been a huge benefit to us over the past 5 years, giving us key data that has…
So, as many of you will know, CRM stands for Customer Relationship Management, but what does this really mean? For some this means marketing, for others it means a sales database and for others a communications register. So what is the right answer? The real answer is a combination, but it depends on your business, your goals and your customers. CRM is typically a technology solution that helps you deliver strategies to manage sales for new business and prospecting as well as manage existing business relationships and customers. In the…
As we all know, taking back-ups of club data is a chore, but we all know the importance of doing it, right? ESP's Ray Reilly does, that's for sure. Ray, a member of the support team at ESP Leisure for the past 13 years, works closely with our clients and system users. As part of his day to day duties of looking after our customer server base, he uncovered a few challenges that our clients were having around data back-ups, that were causing some headaches. Typically, ESP clients would tend…
West Hants is a prestigious and luxurious facility that boasts internationally renowned clay tennis courts, an indoor tennis centre, four squash courts, a state of the art gymnasium, two air-conditioned fitness studios as well as an indoor heated swimming pool and a dedicated High Performance Gym. ESP are providing Admin, Access Control, Retail and Bookings modules to this fantastic sports and fitness venue and look to forge a great partnership.